Manager - Software Asset Management

Job Title

Job Description

Responsibilities

Strategic Software Asset Management

• Build and execute an effective long term strategy to procure, manage and optimize the software portfolio with full compliance while minimizing risk
• Manage an accurate inventory of all Software Assets across Philips covering on-prem third party software, SaaS and home grown applications via an effective combination of tools, processes and teamwork
• Oversight and optimization of software lifecycle including orders, renewals, deployments, upgrades, validation and standardization utilizing IAITAM and BSA standards and guidelines
• Monitor and manage user access rights to SAM platforms to ensure data integrity and ensure compliance with regulatory and Philips policies

Processes and reporting

• Own processes such as license population into Flexera, communicate renewal based on license expiration dates or commercial opportunities and track savings history
• Design, implement and evolve processes while meeting stakeholder expectations. Ensure that established standards and procedures are being complied with
• Improve process and reporting maturity, while building/ tracking KPIs appropriate for SAM to achieve its vision and strategies
• Deliver accurate and timely software compliance reports across the portfolio

• Work closely with the Procurement teams, review contracts, help interpret license terms related to software and minimize the value at risk for Philips

• Publish / Update SAM processes transparently to the user community via Sharepoint community sites, quality wiki pages, and other communication avenues
• Manage escalations as the first point of contact for other functions

Spend optimization

• Work with stakeholders to optimize the vendor base, with special focus on tail spend
• Seek out more efficient ways to consume, reuse and consolidate software licenses

Technology support

• Develop a deep, hands-on understanding of the Flexera platform in team. Automate and/or extend processes and data collection to make the SAM more effective
• Build awareness of ServiceNow, iServer and other relevant platforms in order to align relevant data sources and ensure data integrity
• Be abreast of industry trends and best practices related to SAM

Advise IT Leadership Team (ITLT)

• Build a deep understanding of licensing models and advise ITLT and Procurement teams on the right strategic choices, especially on the Top 20 software vendors to Philips such as Oracle, Microsoft, IBM, Adobe and SAP

People Management and Collaboration

• Manage a team of 6-8 Software Asset Experts and assign accountabilities for portfolio for Software Assets
• Motivate and build a high performance team that can conceptualise and execute on ‘big ticket’ ideas. Build capability in technology, processes and soft skills to future proof the organization
• Create awareness about SAM processes and best practices across Philips via meetings, mailers, webinars and Yammer groups
• Work collaboratively with IT Business Partners, Legal, Finance, Internal Audit and Procurement on areas and action items related to SAM

Technical Knowledge and Skills required

• Hands-on understanding of Flexera Software Asset Management platform
• Certifications related to Software Asset Management will be a distinct advantage
• Knowledge of ServiceNow and iServer technology platforms is desirable
• Basic IT landscape awareness covering software, hardware, infrastructure, hardware & software virtualization, networking, user access, multiplexing, RBAC and security required
• Strong analytical skills, excellent communication and presentation skills are expected
• Highly driven, energetic, flexible, resourceful & ability to multitask
• Adherence to timelines, without sacrificing quality of output
• Ability to build relationships across all departments and levels within organization, co-ordinate across geographies and work with stakeholders at Executive and Director levels

Academics /Work Experience

• 12+ years of related experience with at least 7 years in Software Asset Management and a deep understanding of licensing models and trends, processes and tools in this domain
• Bachelor’s degree, preferably in Computer Science or Information Systems
• Experience in global MNCs with geographically dispersed teams
• Track record of successful engagement, communications and organizational change management achieving identified strategic business objectives and benefits

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.