Address Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.
Job Title – Manager / Senior Manager - Key Accounts
Job Title – Manager / Senior Manager - Key Accounts
Why this role?
KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join at our Kolkata office, as Key Accounts Manager.
Are you the one?
- Candidate from Engineering / M.B.A., background
- Minimum 10 years of relevant experience in relationship management through complete life cycle - Sales, Installation, Service & Modernisation.
What will you be doing?
Job Objective
- Single point contact for specific major accounts for branch.
- Develop & ensure holistic relation building through account planning with customer & related stakeholders (architect, consultant, contractor etc)
Job Responsibilities
- Responsible for customer support during complete cycle, but not limited to Project planning , traffic calculations, energy calculations coordinating with CSE and sales.
- Pivoting KONE specs in line with above.
- Supporting Sales engineers for finalizing commercials with accounts in line to agreed spec (KTOC Tendering is sales engineer responsibility only)
- Ensuring customer relationship management through complete life cycle - sales , installation, service & Modernisation.
- Promote & ensure increased KONE brand mindshare.
Proposed KPI’s
- ORMV against budget on identified Key Accounts.
- Increasing SOW from top 10 customers branch accounts
- Winning competition customers – Target to be decided by branch
- Maintaining healthy CLS score for Key Accounts
What do we offer?
- Career progression and opportunities within a global organization
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
- You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded
Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on
www.kone.com/careers
