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SalaryAbout Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
Position Overview:
- The Sales Enablement Manager is someone who develops and delivers sales training programs, collaborates with stakeholders, and builds delivery training to empower sales teams to achieve their goals. The ideal candidate will have a strong track record of success in Sales Enablement, with experience in delivering training, developing content, and optimizing sales processes. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as well as the ability to think strategically and develop innovative solutions to improve sales performance.
Key responsibilities:
- Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals.
- Build engaging content that supports the delivery of training programs, such as presentations, simulations, and role-playing exercises.
- Design and maintain sales training materials, presentations, and resources.
- Collaborate with marketing and product teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging.
- Work closely with sales leadership to identify training needs and develop customized training plans for sales teams.
- Deliver training programs in a variety of formats, including in-person workshops, online webinars, and self-paced learning modules.
- Facilitate interactive learning experiences that promote engagement and knowledge retention.
- Assess the effectiveness of training programs and make recommendations for improvement.
Qualifications
- Bachelor’s degree in business, marketing, or a related field; additional certifications in training and development are a plus.
- 7+ years of experience in enablement, preferably in a technology or SaaS company.
- 5+ years of Sales Experience ( Customer acquisition , Expansion)
- Extremely strong delivery skills, both in-person and virtually
- Excellent communication and interpersonal skills
- Ability to stay organized and manage multiple projects simultaneously
- Strong analytical and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced environment.
- A proactive and adaptable mindset with a commitment to continuous improvement.
- Located in Chennai or willing to relocate to Chennai
- Must be willing to work in the night shift to enable our Sales Teams that support the NA region
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
