Learning And Development Coordinator

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Designs, implements, and evaluates Learning and Development courses or programs.

Responsibilities
•    Assisting in determining the learning needs of an organization's employees for identified professional and organizational development objectives.
•    Designing course curricula, selecting suitable training platforms and vendors for effective delivery.
•    Developing learning course or program communications, arranging logistics, and ensuring proper documentation for compliance with regulatory requirements and internal procedures.
•    Delivering of training sessions to maintain the focus on the business-identified learning objectives while ensuring an adult learner-centric approach.
•    Collaborating with others to design and implement training assessments on effectiveness application of learning; conducting assessments; and preparing evaluation reports.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Level Basic Understanding: 
•    Explains the roles and responsibilities of a consultant.
•    Lists the typical phases of a consulting assignment or project.
•    Presents a professional image, especially when dealing with customers.
•    Describes the consulting process and relationship with clients.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Basic Understanding:  
•    Describes non-verbal behaviors that influence the interpretation of the message.
•    Cites examples of effective and ineffective communications.
•    Explains the importance of effective business communication.
•    Speaks/writes using correct language, mechanics, and gestures.

Maintaining Focus: Understanding of the importance of keeping sight of current responsibilities and ability to bring thoughts and tasks to completion.

Level Working Knowledge: 
•    Demonstrates the ability to maintain focus for specific activities.
•    Under guidance, clears unnecessary distractions, creates new habits, and includes positive patterns in routines.
•    Plans day; writes out daily task list.
•    Maintains a journal of relevant activities to see progress and stay motivated.
•    Surrounds self with people that have similar goals.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Basic Understanding: 
•    Explains the value of a disciplined approach to problem solving.
•    Describes problem reporting and escalation practices.
•    Utilizes accepted procedures for problem analysis and resolution.
•    Identifies key aspects of problem-solving techniques used in own area.

Instructional Design: Knowledge of relevant instructional design concepts and processes; ability to design instructional content to meet the learning needs of a target population.

Level Working Knowledge: 
•    Participates in instructional design walk-through and content delivery tryouts.
•    Selects delivery medium and technologies.
•    Assesses the level and depth of subject matter against the knowledge and experience level of learners.
•    Participates in identifying learning needs of a given target population.
•    Defines instructional goals, performance objectives, and topics to be included.

Training Delivery: Knowledge of methods and tools of training delivery; Ability to deliver learning solutions for desired training outcomes
Level Working Knowledge: 
•    Implements adjustments to training in light of audience feedback.
•    Selects suitable delivery methods for different training sessions.
•    Participates in delivery of training via various methods for existing lesson plans.
•    Defines key learning objectives for training sessions.
•    Documents and reports problems that arise during training sessions.

Training Needs Analysis: Knowledge of tools, techniques and methods of training needs analyses; ability to identify what people need to learn for successful individual and organizational performance.

Level Basic Understanding: 
•    Identifies phases and activities that are involved in training needs analysis.
•    Compiles a list of training needs analysis tools and techniques.
•    Describes the purposes of training needs analysis.
•    Supports activities for an organization's training needs analysis.

Training Solution Development: Knowledge of training solution development procedures, tools and techniques; ability to utilize the knowledge for developing a solution to stated training needs.

Level Working Knowledge: 
•    Monitors training solution development in all phases of the training life cycle.
•    Participates in developing a training solution for a documented need.
•    Selects appropriate tools and techniques to develop training solutions.
•    Analyzes successful examples of training solutions development.
•    Assists in evaluating training development costs.

Posting Dates:

February 8, 2024 - February 21, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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