Address- Conduct daily briefings, supervise and train staff in day-to-day laundry operations
- Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
- Ensure all guest requests are promptly attended to
- Records guests and staff laundry lists accurately
- Post bills accurately and in a timely manner
- Process all departmental paperwork
- Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering
- Ensure that team members are using laundry equipment properly and keeping them in good condition
- Keep a strict control and record of items sent for laundering by staff members
- Assist Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
