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As a Know Your Customer Analyst in KYC Operations, you will be responsible to review the records completed by production team to ensure all client Know Your Customer records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence You will assist in end to end operations review and the client-facing team. You will perform a research to ensure a client’s Know Your Customer profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.
You will be responsible for ascertaining that all Know Your Customer and Anti Money Laundering policies are adhered to and will be responsible for conducting reviews of client’s Know Your Customer documentation stored in internal repositories and publicly available information, performing the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. Know Your Customer Analyst , you are expected to stay current with all regulatory changes and requirements around client Know Your Customer Analyst, Suitability and documentation.
Job Responsibilities:
- Review of confidential Client Data via publicly available and internal sources with understanding of the firm’s Know Your Customer requirements when reviewing documentation inclusive of Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)
- Compare and contrast differences within Know Your Customer records, highlight amendments required to production team and also highlight escalate to compliance in case of Anti Money Laundering Red flags
- Ensure the review of the records are complete within the due date and also Service Level Agreement deadlines and comment on trends/behavior relating to account due diligence and activity review
- Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality) and meet firm wide quality standards
- Handling and maintenance of confidential client documentation and communicating/escalating issues to management when applicable
- Be part of the holistic client review team to follow up on outstanding alignment items within various Line of Business and other teams to close loop on the alignment
- Be flexible to work on other migration/remediation projects including Screening resolution, other Line of business holistic alignment or Quality Assurance and ability to comprehend the Know Your Customer risk factors and draft the overall risk summary for the client
Required Qualifications, Skills and Capabilities:
- Bachelor’s Degree or Graduate Degree
- 3-5 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC.
- Computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word, and PowerPoint
- Outstanding client management, partnership building, leadership, and direct experience of dealing with stakeholders using Effective communication, organisation, prioritization and interpersonal skills
- Ability to identify risks, issues and successfully navigate through to completion
- Self-reliance and willingness to "own" complications and creatively find solutions
- Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
