AddressJacobs is looking for a passionate and driven individual to join our dynamic Growth & Sales (G&S) team as aMiddle East Region Knowledge Managerfor the Peoples and Places Solutions (P&PS) line of business. This position will be within Sales Operations GID India and will work closely with the Middle East Sales Enablement Leader with a primary focus on Knowledge Management (KM) system and keeping Sales collateral up to date and available to the sales team and wider business. We are looking for a person with strong communication and leadership skills, a passion for knowledge and information management and with excellent English language ability. Your enthusiasm for working as part of a driven and disciplined team, with a motivation to overcome hurdles and obstacles to find solutions is essential to be successful.
.Ownership of the Knowledge Management Strategy and process within P&PS ME region
.Act as a Project Manager for ME knowledge Management initiatives
.Keeping P&PS ME Sales Site and other Knowledge base entries correct and updated.
.Assist in identifying gaps in content/information and work with the Sales Enablement Director to source, develop and subsequently maintain new content.
.Work with the global growth office team, regional Sales Enablement Directors, and other regional Knowledge Managers to drive forward global knowledge agenda, global consistency and use of common systems and participate in knowledge sharing.
.Promote continuous improvement in knowledge management including the automation of knowledge management tasks for futureproofing of Jacobs knowledge management.
.Participate and/or lead specific or regional knowledge management Initiatives with the global growth office - providing P&PS ME perspective and input.
.Performing KM-related training sessions and establish coaching, mentoring, shadowing for less experienced team member(s)
.Line management of P&PS knowledge management coordinators supporting the ME region
.Define processes for ME Knowledge Management team including:
oPQQ-SQ Support Service
oCollation of Project Descriptions / Proofs
oProposal Closeout Service
oKnowledge Centre Uploads (e.g. Project Descriptions, Sales Collateral)
oMaster CVs
oUpload of Awards to the Awards database
.Bring people together to share lessons, insights, best practice around key topics
.Produce regular KM updates/information bulletin
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