AddressKAM job will be to identify, plan, and manage proactive, consultative opportunities/pursuits and operations regularly in the Enterprise account. This will involve entering a new Line of Business (LoB) and / or pursuing consultative, business of existing opportunities leading to an enhanced perception, increased profitable business and a trusted advisor for Bosch in the client organization. KAM primary focus is to be the single point interface for managing and growing the Account. The primary responsibilities include:
- Client Relationship Management: Managing relationships across the hierarchy in the client organization (including its subsidiaries and group companies).
- KAM will be directly involved with Bosch engagement and the Account Manager will be responsible for addressing their queries / complaints / concerns.
- Business Development: driving acquisition and revenues within the assigned account
- KRAs include Revenue, Profit, Acquisition, Sales-Pipeline, Payment Receivables, CSAT (Customer satisfaction results)
- Client delivery assurance: Assuring the client of Bosch commitment and driving the delivery process by working collaboratively with the Delivery Managers and other business units. Coordinate and consolidate the effort of the all arms of the organization for the account
- Taking Go-to-market Bosch solutions with the account
- Account Planning, Governance, and timely collection of receivables
- Account Profitability: Working with delivery managers to ensure profitability at sale is adhered
Additional information
- Should have good knowledge and should have sold SAP Products and services
- Handled large key/strategic Accounts
- Basic Financial management skills
- Total Experience 10 to 12 years with at least 5 years in direct sales of SAP services
- Education qualification: B. Tech or BE in Computer Science or Electronics and/or MBA in Sales & Marketing
