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SalaryJob Overview
International Voice Process role in Mohali, Punjab, India. Full-Time position with a salary range based on experience. Join our dynamic team of professionals in a global BPO setting.
Qualifications and Skills
- Communication
- Fluent in English
- US Shift
- US Calling
- Night Shift
- International BPO
Roles and Responsibilities
- Handle inbound and outbound calls in a courteous and professional manner
- Assist customers with inquiries, concerns, and escalations
- Follow scripts and guidelines to provide accurate information and maintain quality service
- Adhere to company policies and procedures
- Meet performance targets for call quality and efficiency
