Integration Specialist

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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

About the Role

TMF Group is committed to offering a world class service with a focus on specific client needs in conjunction with our local office network capabilities to deliver an optimal global solution.  A key part of TMF’s Client Integration & Migration team focus is to develop and deliver fit-for-purpose integration solutions for multi-jurisdictional clients, considering the local country-specific requirements, to enhance the TMF Global HRP offering to both prospective clients and for existing client HR System migrations and keeping client engagement at the forefront of HRP solutions.

This position requires a HR & Payroll professional experienced in Systems Integration to play a significant role in supporting our HRP Global Practice and Global Solutions team in offering and delivering a wide range of options to meet the ever-changing requirements in the global HCM technology landscape.

Key Responsibilities and Requirements

• Provide professional support and input into delivering TMF's Integration Service offering to prospective local and regional clients and guidance into the best fit to meet a client's specific requirements in collaboration with Onboarding teams.
• Support Application Maintenance Service request as per SLAs–
• PECI Change request for existing Live clients.
• PECI Failures
• External Document Integration Changes
• External Document Failure & Support (Payslip & EOY)
• External Document support required for End of Year documents.
• GL and GTN Integrations
• Support the roll-out of TMF's integrations to new clients including new features and functionality.
• Ensure integrations are maintained to manage ongoing country deviations/Workday functionality enhancements.
• Work with local offices and TMF IT development to build mappings documents to support transformation of client integration files for processing by TMF Local Offices
• To take responsibility for the ongoing development of HRP integration solutions and effectively manage the liaison with internal stakeholders and Client Onboarding Teams.
• Supports complex client technology transformation projects including the business requirement gathering and ownership of blueprinting phase.
• Stive towards becoming a technical SME on all global TMF integration solutions.
• Ensure documentation and internal communications relating to the evolution of the HRP Integrations are complete, current, and appropriately shared.  This could include high-level training/webinars.
• Track, escalate and support the resolution of any solution or integration risks and issues as necessary in conjunction with TMF and/or Client Project Manager(s).
• Share Knowledge & contribute to internal discussion forums with initiatives aimed at improving and promoting both the way TMF structures its HRP global offerings and the related global on-boarding process.

Technical Skills

• Understanding of web services and API’s (Application Programming Interfaces) to enable seamless communication between multiple HRIS system like Oracle, SAP, or Workday
• Advanced proficiency of MS PowerPoint, MS Excel & MS Word
• Intermediate proficiency of MS PMO, Power BI & CRM
• Solid knowledge if SQL (Structured Query Language and database management to handle data extraction, transformation and ETL Process
• Understanding of Web Services protocols like SOAP, REST API frameworks
• Expertise in either Workday Integration Cloud Connect for Workday or Oracle Integration Cloud service architecture or SAP Integration tools like SAP Cloud Platform Integration (CPI) would be preferred.
• Knowledge of XML and XSLT for data transformation and manipulation
• Experience working in Agile development methodology to manage development projects effectively.

Project Management

• Internal  project documents are kept up to date.
• Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues.
• Attend and provide all required Project updates, providing the most up-to-date and correct details to ensure accurate forecasting.
• Monitor the project/s assigned, ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented, escalating appropriately where required.
• Perform Lessons Learned where appropriate and share with relevant stakeholders.
• Team player, support development of more junior team members through delivering constructive feedback and support as needed.
• Attend required internal and external meetings.
• Establish and maintain relationships with both clients and TMF local delivery teams throughout the Implementation phase.

People

• Build effective relationships with team members and peers.
• Managing communication up and down the organization

Others

• Ensure timely turnaround on all assigned duties and tasks.
• Undertake billable work as necessary.
• Other duties as assigned

Competencies and Skills

• Ability to manage/collaborate with both internal stakeholders and external Strategic Technology
• Partners to drive change in an international matrix environment.
• Experience of business requirements gathering.
• Confident communicator with good presentation skills who can articulate and demonstrate the benefits of the TMF integration proposition to both clients and TMF local offices.
• Works in a consultative way with colleagues with varying levels of technical understanding to achieve goals while ensuring compliance with contractual obligations.
• Able to work remotely under a hybrid environment.
• Able to Travel as required.

Key knowledge and experience

• At least one years of experience working in the HR & Payroll sector.
• Preferred one years of experience working on integrations with HCM and ERP systems.
• Previous experience with HCM including integration methodology preferred.
• As this is a client-facing role, presentation skills and background in working with functional and technical stakeholders are a must.
• Knowledge of standard payroll processes an advantage.
• Methodical and consultative approach in supporting or clients and local teams.

What's in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy. 

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. 

A supportive environment

• Strong feedback culture to help build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Marriage Gift policy
• Paternity & Adoption leaves
• Interest free loan policy
• Salary advance policy
• Covid support taskforce
• Well being initiatives