Job summary
Communicating with Leads on Time and prioritizing assigned contactsRepresenting the first point of contact with students and managing all stages until paymentGenerating eligibility letters and converting leads into contacts
Job seniority: entry level
Responsibilities
• Communicating with Leads on Time and prioritizing assigned contacts• Representing the first point of contact with students and managing all stages until payment• Getting the remittance copy of the initial payment from the student and converting a lead into contact• Generating eligibility letters through admissions team• Filtering out prospects using an effective elimination method• Collecting documents for admission
Requirements
• Effective communication skills• Ability to prioritize tasks• Experience in managing customer contacts• Knowledge of admissions processes• Attention to detail• Strong organizational skills• Ability to work under pressure• Proficiency in document collection• Experience in payment processing• Familiarity with eligibility requirements