In-Room Dining Order Taker ($19.50/hr.)

Surf. Sand. Sunset. Success.

Find Yours at Our Special Place.

Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa.  Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting.  Join us as “We Care for People So They Can Be their Best.”

Take a peek into our colleague experience as an In-Room Dining Order Taker:

What does the role entail?

Order Takers record guest food and beverage in-room Dining Orders and offer menu suggestions.  This role has continuous communication with the in-room dining servers on amenity coordination and all deliveries.  This position processes forms of payment for goods and services to include room charges, credit card and cash.  The interaction between Order Takers and guests can determine the overall satisfaction of the in-room dining experience. 

Qualifications

Your experience:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Refined customer service and phone etiquette.
• Must be proficient in general computer knowledge, including working knowledge of POS, Excel, Power Point and word.
• Previous food & beverage and hotel experience preferred.
• Ability to work efficiently in a fast-paced environment.
• Must be able to walk long distances and stand for long periods of time.
• Flexible schedule including evenings, overnights, weekends, and holidays.
• Must be able to work overnight shifts.
• Must have physical stamina to lift, push, and pull moderate amounts of weight
• California Food Handlers Certification required

What You Will Love About Us

• Location, location, location!
• Flexible work schedules
• Full-time benefit eligibility after 30 days
• Discount hotel stays for colleagues, friends and family
• Tuition reimbursement
• Uniform provided and laundry is taken care of in house
• Complimentary parking in our underground structure
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.

Wellbeing

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• 401(k) Retirement plan & Hyatt stock purchase plan. 

Development

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague’s individual circumstances and take the form of a career lattice.”

• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.

Diversity

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• Hyatt is an equal opportunity and affirmative action employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, status of any other group protected by law. 
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others.
• Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, “100 Best Companies to Work For” in the United States for the 9^th year in the row.
• The Human Rights Campaign has honored Hyatt among “The Best Places to Work” for LGBTQ+ equality in 2022, for the 18^th consecutive year.