AddressAs passionate about our people as we are about our mission.
What We're All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
- Collaborate with clients and internal teams to comprehend business requirements and oversee configuration tasks.
- Master the creation and deployment of intricate JSON-based configurations for new financial institutions from the ground up.
- Develop and execute quality assurance checkpoints within your team to ensure the delivery of high-quality and timely results.
- Demonstrate ownership of your team's business outcomes by formulating and guiding training and execution plans.
- Monitor and influence key metrics and operational efficiencies.
- Solve issues ranging from routine to complex.
- Establish robust working relationships and strategic partnerships to promote initiatives and gain support across various functions.
- Design and implement tools that enhance quality, security, and productivity.
- Keep track of progress and provide updates on the overall implementation process.
- Collaborate closely with the Development and other teams to ensure client satisfaction and on-schedule delivery.
- Ensure strict adherence to security, availability, confidentiality, and privacy policies and controls.
- A Bachelor's degree in a related field or equivalent experience.
- Typically, a minimum of 3 years of relevant work experience.
- Proficiency in MS SQL, including a deep understanding of database design and query languages related to enterprise software configuration, installation, and debugging.
- Proficiency in operating systems, hardware configuration, and network troubleshooting, with a valuable skill set in packet analysis.
- Experience in configuring and deploying web services.
- A good understanding of HTML/CSS and front-end concepts is advantageous.
- Experience in data migration is a plus.
- Proficiency in Python and other scripting languages.
- Strong troubleshooting, diagnostic, and analytical skills for effective problem-solving.
- Keen attention to detail, outstanding follow-through, and the ability to prioritize, stay organized, and multitask in a fast-paced environment.
- Excellent interpersonal and teamwork skills.
- Strong written and oral communication abilities.
- Prior experience in the financial services sector.
- Experience with enterprise software is preferred.
#LI-AM1
Health & Wellness
Hybrid & Remote Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Generous Retirement Benefit Plans, including a company-matching HSA program.
Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs - "You Earned it"
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
