AddressRole introduction
HSO Success and Ambition
HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever.
Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!
Job Purpose:
To provide functional expertise to HSO’s Dynamics 365 customers both nationally and internationally. Reporting to Head of Functional Services
Key Responsibilities
- Collaborate with a team of developers and consultants to deliver client engagements.
- Project and Delivery Management.
- Ensure teams utilization to meet HSO's standards.
- Work on D365 projects, collaborate with teams located globally.
- Will be required to perform hands - on technical tasks and act as a subject matter expertise.
- Work closely with leadership and contribute towards practice development initiative.
Qualifications
Job Description
Cloud Application Platform (AP) Consultant
This job description is for a Cloud Solution Architect within the Cloud Application Platform (AP) service line. This is a technical role covering a combination of technical and functional leadership requiring extensive and broad knowledge in one of (a) Power Platform, (b) Azure, or (c) Microsoft 365 technologies, client-facing capability, and (preferably) domain-specific vertical or horizontal experience.
Key Responsibilities
As a Cloud Solution Architect, you will:
:Serve as technical leader of Cloud Application Platform adoption, solution development of beautiful and useful things, and otherwise deliver technically excellent Cloud Application Platform engagements to HSO clients.
:Be a technical generalist in your area of expertise (e.g. Power Platform, Azure, or Microsoft 365), serving as the technical leader in client-facing engagements; this is in contrast to the “Solution Specialist” role which focuses on providing deep technical knowledge in specific areas (e.g. Power Apps or Azure Data Services) across many client engagements, but does not generally lead client engagements themselves
- Take responsibility for the delivery of technical capabilities to clients at the project level across multiple deliverables, solutions, or workstreams
- Serve as the most or one of the most senior technical consultants to one or several clients at any given time, facilitating discovery and delivering in-depth technical expertise with the client or prospect, and leading organizations through Microsoft cloud adoption best practices
- Facilitate client-facing consulting services such as cloud assessments, workshops, and co-design sessions
- Own the Cloud Adoption Platform (Power Platform, Azure, or Microsoft 365) portion of joint engagements across other HSO service lines (e.g., Dynamics 365 Customer Engagement, Unified Operations, Data and Analytics, etc.)
- Architect solutions across a range of Microsoft cloud technologies—including, with assistance, those that are not your core expertise—and provide design guidance to Lead, Senior, and other more junior consultants
- Provide the project teams with proper guidelines for development standards, execution plans, disaster recovery, performance optimization and integrations
- Ensure project team understands the technical architecture of the project and adheres to proper development and execution of the plan (code review, code QA, security review, deployment plan review, integration review)
- Ensure a formal process is in place for testing and issues resolution, specifically around the technical architecture and integration points of the implementation
- Take responsibility for risk assessment, solution presentation, AS-IS & TO BE processes, sizing and topology finalization, defining solution quality, defining technical quality criteria, etc.
- Provide technical pre-sales support to HSO sellers and their clients when needed (e.g. technical presentations to clients, development and presentation of demos, preparation of design and proposal documentation, etc.); note this is not the primary job function, and pre-sales assignments will be made based on technical expertise required by the pursuit
Success Factors
You’ll be successful in this role if you have…
- A strong sense of ownership, autonomy, and personal responsibility for your work
- The drive and self-sufficiency to work independently, translate goals into action, own the success of your area of work, support and seek support from colleagues when needed
- A passion for Microsoft cloud technologies including Power Platform, Azure, and Microsoft 365
- Strong client-facing skills, empathy, and ability to guide clients through challenging problems
- 5+ years of technical and architecting experience working with Microsoft Cloud and related technologies such as Power Platform and Dynamics 365 CE, Azure, and Microsoft 365
- 5+ years of experience in consulting or customer settings delivering Power Platform or Dynamics 365 CE, Azure, or Microsoft 365 application, integration, and / or infrastructure solutions
- Direct experience designing, building, and delivering Microsoft Dataverse solutions including, but not limited to, forms, workflows, business rules, record security, business process flows Ability to translate requirements into technical architecture for the solution that is scalable, flexible and complies with industry standards
- Experience in customer-facing consulting roles interacting with IT-leaders, product owners, and business users
- Experience leading teams of brilliant, passionate, and culturally diverse technologists\
CSAs serve as the technical leader on assigned projects, and may be responsible for managing personnel assigned to those projects (though this will often be the Project Manager’s responsibility). In addition to the duties described in this job description, CSAs may also serve as Pod Leaders wherein they will serve as line managers for other consultants.
Work Location
Anywhere from India (Working from Home and Occasional travel to customer site may be required).
Benefits & about HSO
- Health Insurance
- Food Coupons
- Gym and Telephone/Internet bill Reimbursement
- Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years)
- PF
- NPS (Optional)
- HSO Perks
- Great Work Culture
