Address• Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires
• Scheduling appointments for patients
• Maintaining records and accounts of patients
• Assisting patients in filling medical forms
• Processing different payments for patients
• Transcribing physician notes
• Answering multi-line phone and transferring calls to direct and departments
• Maintaining the confidentiality of patient and doctor's information
• Preparing customer bills and specimen labels for the next day's patient
• Keeping track of office supplies, inventories and placing orders as necessary
• Ensuring maintenance of the reception area
• Updating patient insurance information
• A Hospital receptionist can work with files, insurance companies, payments, patient information and other important items. To manage appointment schedules, these professionals require excellent organizational skills. Often, these professionals use different computer-based and paper-filling systems and this requires organization.
(Ref:www.freshersworld.com,freshersworld)
