Head - People Operations

JOB DESCRIPTION

Head - People Operations

About Cuddles Foundation:
Established in 2013, we have been working with government and charity cancer hospitals,

enabling them with trained paediatric oncology nutritionists and food aid so that more

children may win the battle against cancer. We have our nutrition centres in 40+ public

hospitals across 14 states and received the National Award for Child Welfare, 2015-16. We

aim to give every child fighting cancer in India a chance at a cure.

About the role:
As an HR Business Partner at Cuddles Foundation, you will be instrumental in aligning our

HR strategies with the organisation's mission. Your role encompasses providing strategic

HR guidance to senior management, analysing HR metrics for data-driven decision-making,

and fostering a supportive workplace environment. You'll tackle complex employee relations,

enhance organisational productivity and morale, and develop HR policies that reflect both

best practices and our unique ethos. Additionally, you'll lead workforce planning and talent

management, champion diversity and inclusion, and ensure legal compliance, all the while

serving as a change agent to maintain our core values and culture during growth and

development phases.

with the organisation's mission and goals.

• You will analyse HR metrics to support data-driven decision-making, ensuring

effective resource allocation and organisational efficiency.

• You will lead engagements that foster a positive and supportive workplace

environment, addressing complex employee relations issues and promoting

employee morale.

• You will enhance organisational productivity by implementing initiatives that optimise

employee performance and engagement.

• You will develop and update HR policies that align with best practices and the

organisation's unique ethos, ensuring a consistent and fair approach to employee

management.

• You will lead workforce planning efforts, anticipating talent needs and developing

strategies to attract, retain, and develop a high-performing workforce.

• You will implement talent management practices to identify, nurture, and leverage the

skills and potential of employees, contributing to long-term organisational success.

• You will ensure HR practices and policies adhere to legal requirements, providing

guidance to mitigate risks and maintain compliance with relevant labor laws and

regulations.

• You will serve as a change agent during growth and development phases, preserving

and promoting the organisation's core values and culture. You will actively contribute

to maintaining a cohesive and positive workplace culture.

• 10+ years of experience

• Generalist HR experience will be preferred

• Strong knowledge of HR best practices, labour laws, and compliance requirements.

• Excellent communication, interpersonal, and negotiation skills.

• Proven ability to develop and implement HR strategies to support organisational

goals.

• Passion for Cuddles Foundation's mission and values.

Skills:
You think strategically.

You are able to use data and your own critical thinking abilities to solve complex problems

and plan for the future. You seek advice where necessary and are not afraid to take risks.

You never forget organisational purpose in your decision making.

You are a master negotiator.

You are able to ensure the best outcome for the organisation in your negotiations with

employees / partners. You communicate the needs of the organisation very clearly and are

able to understand the other party’s messages due to your active listening skills. This allows

you to find solutions that are best for all concerned parties.

You are able to mediate and resolve conflict.

You have a high emotional quotient and are able to collaborate to resolve conflicts between

parties. You are able to clearly separate the personal from the professional and

Location: Mumbai