Address Job Title/Designation: Guest Relation Executive/Sr.GRE
Experience: 1 to 5 years
Company Profile:
goSTOPS is India’s fastest-growing backpacker hostel brand co-founded by Pallavi Agarwal and Pankaj
Parwanda in 2014. The company today has a geographical footprint in some of the major tourist spots
in the country such as Agra, Alleppey, Amritsar, Bir, Dalhousie, New Delhi, Fort Kochi, Goa, Jaipur, Lehi,
Manali, McLeod Ganj, Mumbai, Munnar, Mussoorie, Naggar, Palampur, Rishikesh, Udaipur, and
Varanasi. goSTOPS has hosted more than 500,000 travellers across its 32 locations pan India and
expanding our footprints and targeting to be present in 50 locations by March,2022 and in 150
locations by March,2023. The audience is typically between 18 to 30 years old and comprises a cross-
section of solo travelers, group travelers, backpackers, digital nomads, and individuals seeking
interesting stay or work from hostel options. It is a full-stack operator brand that leases and transforms
budget hotels and operates them as backpacker hostels. goSTOPS aim is to focus on the cultural
revolution catering to the Gen-Z and create an accommodation brand they can call their own.
Company Link: https://www.gostops.com/
Job Description:
Roles and Responsibilities
- Greet and welcome guests.
- Perform check-ins and check-outs.
- Answer the phone, take messages, and redirect calls to appropriate departments when necessary.
- Organize and maintain files and records; update when necessary.
- Create and maintain updated documents and spreadsheets.
- Organize bookkeeping and issue invoices/checks.
- Perform inventory check as and when needed.
- Assist in service of food and beverage.
- Responsible for the property in the absence of property manager.
- Ordering of monthly supplies.
Qualifications/Knowledge/Experience
- Minimum 1 year of experience in front office operations.
- Experience handling cash, preparing vouchers
- General administrative tasks.
- Preferably having a Hospitality management degree.
- Should be comfortable to travel all over India.
