Address 1 - 2 Years
1 Opening
Bengaluru
Role description
As a Knowledge Management Associate at GT, you will collaborate closely with the GTM & Industry KM team leader to meet the Knowledge Management requirements of stakeholders. In this role, you will actively contribute to and coordinate with the team and stakeholders in the development and curation of knowledge assets, as well as the upkeep of Knowledge Management tools.
- Demonstrate a fair understanding of Knowledge Management principles and methodologies - taxonomy & metadata, content management, content curation, etc. in work and work interactions
- Deliver high-quality tasks / projects as assigned within the time and scope defined
- Collaborate with stakeholders (in-person / virtually) to understand preferences and leverage them to improve our service and build relationships
- Coordinate with the team to create, upload, and update web content as per the guidelines
- Participates in team-level discussions, contributes, and shares insights/updates from the market
- Engages proactively with the stakeholders and keeps them apprised of project status, challenges, and issues
- Develop and demonstrate a good understanding of the business capabilities and assist/guide our practitioners in their knowledge-driven initiatives
- Manages self and takes ownership of the task/process/project assigned, updating standard documentation where required and communicating in a timely manner.
- Leverage metrics and analytics to measure the impact of knowledge solutions for the assigned knowledge areas
- Identifies, shares, and implements leading practices.
Skills
- Fair understanding of Knowledge Management principles and methodologies, including taxonomy and metadata, community of practice, and knowledge harvesting.
- A good understanding of professional services firms, their services, industries, and areas of business will be an advantage.
- Demonstrated ability to interface with all levels including leadership in a globally diverse environment
- Strong analytical and problem-solving skills
- Strong communication skills (both verbal and written)
- Clear attention to detail
- Understand Office 365 applications and collaboration platforms.
- Structure and present data/information using tools such as Excel and PowerPoint.
- Working knowledge of SharePoint (versions 2007 or above) is preferred. Knowledge of Power Automate, Power App, and MS Teams will be an advantage
- Strong analytical and problem-solving skills
About Grant Thornton INDUS
‘Grant Thornton INDUS’ comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn’t just what we do – it’s how we do it. We support and enable the firm’s purpose of making business more personal and building trust into every result. We’re collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton’s access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India – Bengaluru and Kolkata
