AddressGeneral Manager - Transactional Quality BFS (15+ Years)
Location: Gurgaon, India
Summary:
We are seeking a Senior Quality Manager to oversee quality operations within our BFS (Banking and Financial Services) division. This role will be based in Gurgaon, India, and offers an exciting opportunity to drive quality initiatives and ensure operational excellence in a dynamic environment.
Your Future Employer:
Joining our esteemed organization means becoming part of a forward-thinking team dedicated to delivering exceptional quality standards in BFS operations. You'll work in a collaborative environment where innovation and continuous improvement are encouraged.
Responsibilities:
- Develop and implement a comprehensive quality management strategy for BFS operations.
- Lead quality assurance efforts, including process audits, compliance checks, and performance monitoring.
- Collaborate with cross-functional teams to identify areas for process improvement and implement corrective actions.
- Conduct training sessions to enhance the quality awareness and capabilities of team members.
- Establish and maintain effective quality control measures to ensure adherence to regulatory requirements and industry standards.
Requirements:
- Bachelor's degree in a relevant field; advanced degree preferred.
- Minimum of 8 years of experience in quality management, preferably within the BFS sector.
- Strong understanding of banking and financial services operations and associated quality requirements.
- Proven track record in implementing quality initiatives and driving process improvements.
- Excellent communication, leadership, and problem-solving skills.
What's In It For You:
- Opportunity to lead and shape the quality agenda for BFS operations.
- Competitive salary and benefits package.
- Career advancement opportunities within a reputable organization.
- Dynamic work environment with a focus on innovation and collaboration.
- Chance to make a meaningful impact on the quality and performance of BFS operations.
