Roles & Responsibilities
- Build and maintain relationships with internal and external customers.
- Monitor registration and admission standards followed by the team and submit reports as required
- Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
- Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
- Responsible for identifying critical areas in the Front Office / OPD operations and resolving all major and minor discrepancies.
- Updating new tie-ups as part of business relations.
Requirement
- Responsible for making duty roster and leave management of all Front Office & OPD service coordinators and executives.
- Regular updates to be provided to the team members.
- Ensuring that the team is skilled, competent and motivated to perform its duties.
- Ensure adequate manpower at all counters
Job Types: Full-time, Permanent
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (Required)
Experience:
- International voice process: 1 year (Preferred)
- Domestic voice process: 1 year (Preferred)
Language:
- English (Required)
Ability to Commute:
- Tirupati, Andhra Pradesh (Required)
Work Location: In person
Speak with the employer
+91 7094972077