Field Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as a Field Service Engineer and will be part of Motion Business Area in Raipur, India. In this role, you will be reporting to Service Team Leader and will be responsible for supporting customers, field installations, commissioning all related ABB products.

Your responsibilities

• Being a Field Service Engineer for LV inverters range from 1 KW to 2 MW customers throughout the India
• Providing Field Service expertise, service execution and build relationships with users.
• Being the primary person to resolve inverter issues, hardware, firmware, application as needed
• Building customer confidence and ease customer experience by supporting Our Drives supplied
• Being the regional expert and execution lead for Field Service best-practices, customer delight and efficiency
• Collaborating with sales and services teams to build relationships and support new projects with customers
• Having knowledge on root cause of the problems etc.

Your background

• Minimum qualification of Diploma / Bachelor of Engineering in Electrical / Electronics
• 5 to 7 years of experience in industry services, commissioning, applications
• Experience executing field product performance; field repair, maintenance, diagnostics and uptime
• Knowledge of Drives (DC , LV ,SPRS & Multicell) and technology
• Knowledge with industry standards and codes (NEC, UL, IEEE, utility interactivity etc.)
• Excellent computer skills including Microsoft Outlook etc.
• Must be multiplexer, agile, speed and problem solving oriented, systematic, organized
• Excellent verbal and written communication skills (English language is must )
• Eager to travel regularly and with short notice for sake of customer satisfaction and field portfolio performance goals

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website. Work model: on site #LI-onsite It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.