AddressEnsure all targets are achieved as per plan
- Ensure all customers are kept happy and have a pleasant in-dealership experience
- Improve SSI, RDI or any other customer satisfaction related scores
- Create a conductive atmosphere for working at the dealership
- Ensure all reports are generated on time
- Ensure all processes are adhered to
- Regularly meet customers and take informal feedback
- Mystery shops and understands competitor activity
- Must be able to analyze dealership SSI scores and take corrective actions
- Liase with financial institutions, insurance, RTO and allied businesses
Skills: financial institutions, Insurance, Feedback, Competitor Analysis, Customer Satisfaction, Reports, Rto
Experience: 3.00-5.00 Years
