Executive - Network - Deps Control - Express Logistics

.DEPS recording and control on daily basis to ensure NIL cases. Monitor location/ Zone specific and customer specific DEPS.

.Identify GAP and share RCA.

• Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.

. Coordinate with insurance company to ensure claim settle on time. · Issuance of COF to customer.

• Credit Note working and closure

• Track and drive for continuous improvement across all defined Goals/KPI/metrics.

• Periodic and on time publication of DEPS performance data.

• Deep dive into key areas to identify areas of improvement

• Build a culture of ownership and empowerment within Team

QUALIFICATIONS & COMPETENCIES

• Any graduate with 5+ years of experience in operations and process excellence.
• Comprehensive and possessing analytical Skills
• Exposure to operations planning.
• Tech savvy, Problem solving, data-driven decision-making through the stakeholders
• Team Building and Employee Engagement Capability.
• Adaptability towards change management.
• Stakeholder Management