Job Code
MGD1374
Designation
Executive - Guest Relations
Business Vertical
Malabar Gold & Diamonds
Job Summary
Job Role:
To welcome the guests, understand their requirements, and direct them to the right salesperson ensuring customer satisfaction.
Skills Required:
To welcome the guests, understand their requirements, and direct them to the right salesperson ensuring customer satisfaction.
- To engage with the customer, understand the customer’s requirement targeting customer delight, and direct them to the proper section.
- Upgrade personal and company image to stimulate maximum customer appeal.
- Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner.
- Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis.
- Call up potential customers(leads), invite existing and potential customers to exhibitions, publicize promotional events/campaigns, etc.
- Guide customers in the scheme opening process and provide timely reminders related to the scheme payment dues to the customers.
Skills Required:
- Expertise in Customer relation
- Good Communication Skill
Functional Area
Administration
Location
Erode;Coimbatore;Salem;Chennai;Mumbai;Rajkot;Koramangala Watches;Jaipur;Nashik
State
Tamil Nadu
Country
INDIA
Educational Qualification
GRADUATION
Age
21 to 30
Experience
0 to 1 Year
Salary Range
10000 to 15000 (INR)