Address BcForward is looking for Exception Template(Remote)
Position Title: Exception Template
Location: Remote in CST
Expected Duration: 3+ months.
Pay Range: $20.00/hr.
Expected Start date: 1/15/2024
Education/Experience:
- High School diploma or equivalent.
- 0-2 years of data entry experience.
- Monitor the queue, triage, and track incoming requests from various providers.
- Generate letters to providers following departmental guidelines.
- Provide customer service and assist in responding to internal and external customer inquiries regarding credentialing status.
- Provide various administrative support to the Credentialing function.
- Run reports for Credentialing Committee meetings.
- Scrub credentialing data into electronic database
- Responsible for recredentialing correspondence.
- Research and review Council for Affordable Healthcare Quality document the status of practitioners due for recredentialing, and relay information to the recredentialing team
- Create and maintain provider rosters.
- Responsible for CRM submissions to the health plans
Walk me through the day-to-day responsibilities of this the role and a description of the project (Outside of Workday JD):
- Support and assist the Credentialing function.
- Responsible for maintaining the Credentialing inbox and appropriately responding in a timely manner.
- Create cases in provider system.
Describe the performance expectations/metrics for this individual and their team:
- Upon completion of training should be responding to 60 emails daily, which includes the appropriate creation of cases in provider system
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 216701 when responding to this ad.
