Excellent opportunity for Freshers/Experienced for Service Desk Voice Support- Gurgaon

Greetings From 2Coms,

We are Hiring Experience Service Desk Management Profile for our Leading MNC.

LOCATION : GURGAON

JOB DESIGNATION : SERVICE DESK MANAGEMENT

JOB DESCRIPTION :  Managing one or more customer  service   or   Service Desk   functions. Acting as a point of contact to   support service   users and customers reporting issues, requesting information, access, or other   services . Delivering customer   service   through multiple channels including human, digital, self- service , and automated .

Requirements

• Only technical graduate if fresher .
  
• Any graduate if experienced in Technical voice.
  
• Must have excellent Oral & Verbal communication Skill. (Without MTI || Neutral accent)
• All Technical Fresher With excellent Verbal & Oral Communication is needed.
  
• 0.6 to 3 years experience in Service Desk Voice Support.
  
• Must be flexible to work in night shift.
  
• Work from office (Gurugram/Bangalore)
  

3 Rounds of interview 

1. Screening over the call
   
2. Berlitz
3. Ops
   

• Must be able to clear all the above rounds.
  

Benefits

SALARY FOR FRESHER : 25k CTC

SALARY FOR EXPERIENCE : Up to 32k ( based on experience, interview & skill set)

LOCATION : GURGAON/ BANGALORE