Enterprise Systems Monitoring Tools-Operations Engineer

Project Role :
Operations Engineer
Project Role Description :
Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills :
Enterprise Systems Monitoring Tools
Good to have skills :
No Technology Specialization
Minimum
4 year(s) of experience is required
Educational Qualification :
Bachelors Degree in IT or Computer Science
Key Reponsibilities :

• Skilled in CA/Broadcom Infra and Network Monitoring Tools CA spectrum, UIM, PM, NFA -Good knowledge on Wintel, Unix and Networking concepts -Basic knowledge on cloud and ITIL concepts -Perform day-to-day tasks of installing the agent, troubleshooting configuration issues, configuring the monitoring based on defined process in runbook, identify the tool issues and suggest improvements -Good verbal and written communication skills to connect with customers at varying levels of the organization

Technical Experience :

• Ability to operate independently and make decisions with little direct supervision - Act as the ongoing interface between the client and the system or application

Dedicated to quality, using exceptional communication skills to keep our world class systems running
Professional Attributes :

• Open to learn new tools recommended by client / vendor -Flexible to work in 24/7 shift and weekend support

This individual will be working with a team of excellent engineers
NA