Engineering Operations - Quality Engineering Manager - Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Manager

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
Our Managed Services team is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Quality Engineering Manager

Job Description:

We are seeking a highly skilled and experienced Quality Engineering Manager who is a hands-on Engineering Manager to build a new team focused on enhancing automation coverage, improving quality and test effectiveness across the hybrid application landscape.

• Grow and manage a highly effective diverse QA team, including hiring, coaching, and mentoring team members.
• Build on existing and create new QA automation strategies, to enable and drive engineering teams to build automation at scale.
• Create and implement test automation strategies, automated testing methodologies, and approaches, tools, techniques (unit, functional, integration), executing automated test suites, performance testing and debugging test failures.
• Build product expertise to identify and close gaps in automation test coverage.
• Lead the improvement and implementation of best practices, methodologies, AI, and tooling to meet quality coverage needs for products.
• Drive modern engineering practices, automation coverage, quality, first-time-right, and reduce the cost of testing.
• Establish team metrics for measurement of quality and operational excellence, and a consistent, regular process for assessment and improvements.
• Track, report and manage service levels such as Defect Leakage, Defect Escape Rate, Time to Test, Test Cost, Cost per bug fix etc.,
• Mentor and provide technical guidance to quality engineers in the team.
• Collaborate with cross-functional teams to drive gather requirements and translate them into technical specifications.
• Collaborate with DevOps teams to automate Continuous integration, deployment and monitoring processes.

Skills and Experience:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• 10+ years of experience with following skillsets
  • Experience working in engineering tools such as Jira, GitHub, Selenium, Cucumber, Junit, test management suites or similar tools.
  • Experience implementing modern test practices like behavior-driven development (BDD) testing, Test Driven Development (TDD) etc.,
  • Experience driving test strategy, automation, and execution in a hybrid landscape, including ERPs, custom applications, and integrations.
  • Experience setting the technical vision for developing test automation and continuous integration.
  • Solid understanding of Agile and waterfall delivery methodologies.
  • Familiarity with CI/CD pipelines and tools like Jenkins or Azure DevOps.
  • Experience working in Cloud and DevOps environment, preferably in Azure or Hybrid cloud.
  • Possess effective communication and stakeholder management skills.
  • Must possess strong problem-solving and troubleshooting skills.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date