AddressCompany Description
The Zuri Kumarakom, Kerala Resort & Spa is situated on the shores of the Vembanad Lake, the longest backwater lake in Kerala, located in Kottayam Taluka. The hotel offers breathtaking views of the serene backwaters of Kerala. The plush interiors, impeccable service, world-class amenities and the finest restaurants make the Zuri Kumarakom one of the best resort and spa hotels in Kerala. At Zuri Kumarakom, experience the colorful local culture, the mouth-watering local cuisine, and spa treatments that will leave you glowing.
Role Description
This is a full-time on-site role for a Duty Manager. The Duty Manager will be responsible for overseeing daily hotel operations, managing staff, coordinating with front desk and housekeeping teams, and ensuring a positive guest experience. The Duty Manager will also be responsible for enforcing safety and hygiene protocols, handling complaints, and solving problems as they arise.
Qualifications
- Experience in hotel management and guest services
- Strong leadership and interpersonal skills
- Effective communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of safety and hygiene protocols
- Proficiency in Microsoft Office applications
- Bachelor's degree in Hospitality, Business Administration, or related field is preferred
- Certification in Hotel Management is a plus
Skills: Microsoft Office Applications, Hotel Management, Leadership, Interpersonal Skills, Communication, Problem-solving
Experience: 0.00-2.00 Years
