Sharing essential information about the disease, broad treatment guidelines and lifestyle modifications
Role of a counsellor involves meeting patients
Meeting patient within 24 hours of receiving request to contact.
Sharing the essence of the Patient Support Program.
Carefully listening to the concerns and difficulties faced by the patient.
Timely follow-up with patients to assess patient progress towards therapeutic outcomes and also to ensure that the rapport and timely communication to the respective doctor.
Taking doctor and patient consent, and proper maintenance of consent forms.
Value Addition to Doctors.
Customizing the patient compliance program to the needs of individual doctors and ensuring timely and high-quality patient servicing, care and counseling.
Sharing patient progress with doctors.
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