DGM - Commercial

Company Description

FM Logistic:

Since 1967, we've strived to deliver the right goods, to the right place, at the right time, for the good of all. We team up with committed partners and customers in the consumer products, retail, beauty and cosmetics, industrial manufacturing and healthcare sectors to act collectively and produce responsible supply chain models.

FM Logistic in India : FM India Supply Chain Pvt. Ltd.

In India, FM Logistic is one of the top Contract Logistics service providers. We have a presence over 90+ locations and manage 6.0+ million square feet of warehousing space. Our 4,000+ Indian employees provide a range of warehousing and distribution services that include Warehousing and Distribution Management, Intra-City deliveries and Value-added services. FM Logistic entered India in 2016 through the acquisition of Spear Logistics.

We provide Warehousing & Distribution Logistics services for the FMCG, Retail, Automotive, E-commerce, Engineering, Telecom, Pharma & other sectors.

We are the recipient of several Logistics and Supply Chain Management awards that bear testament to the quality and focus that we bring to our customers. We are a GREAT PLACE TOÂ WORKÂ certified organization.

Role Description

This is a full-time on-site role located in Pune for a DGM - Commercial (Account Receivable & Collection). The DGM - Commercial will be responsible for managing communication with customers, sales, purchasing and account management.

Roles & Responsibilities:

• Co-ordination with client servicing team to expedite dispute resolution and ensure timely collections.
• Taking care of Reconciliation for customers monthly.
• Visiting Customers location and solve their queries regarding payment issues. Checking their payment cycles, accordingly setting system so that payments to be collected before due period.
• Analysis of different data on daily, weekly basis & providing data to CFO & Management Team.
• Assist with managing, directing and maintaining a professional collection infrastructure in accordance with management policies and procedures for receivables, payment terms, provisions & collection policies
• Accountable for Dispute resolution & timely collections
• Resolution of all commercial issues on time and in an efficient manner
• Management of credit processes and aged debtor controls.
• Monitor all delinquent accounts and ensure Legal recovery is completed
• Responsible for Collection Report and business analysis

Qualifications

• Excellent communication and customer service skills
• Proven experience in sales, purchasing, and account management
• Strong problem solving skills and ability to make decisions that align with the company's objectives
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Good understanding of logistics and supply chain management principles
• An MBA with more than 10-12 years of experience in Accounts Receivables, Collections, customer interaction, billing in Logistics and Supply Chain Management industry would be an added advantage.
• Preferably Female Candidate