AddressSKILLS/KNOWLEDGE:
- Social Media awareness: proficiency in searching across social media platforms like Facebook, Instagram, Twitter, Linkedln, and others.
- Understand how to submit complaints and follow up across the platforms.
- Enforcement Process: Should be aware of the enforcement process on social media platforms.
- Data analysis: strong analytical skills to determine if the post or article is violating brand or if phishing threats exist.
- Adaptability: Stay updated with new social technology and trends and be able to identify cybersecurity use cases for effective Brand Monitoring and abuse reporting.
- Brand Knowledge: A solid understanding of WIPO proc
- Time management: Able to prioritize tasks, monitoring platforms efficiently and responding to customer queries or issues promptly.
- Communication skills: clear and concise communication.
- Able to articulate findings, insights and recommendations effectively to stakeholders.
- Excellent writing skills to craft complaints to platforms
- Good understanding of web research
- Understanding IP rights
- Should be aware of the Internet domain , social media platforms, domain registration, registrant, registrar.
- Should be proficient in secondary research and due diligence.
- Ability to interpret website-specific information.
- Knowledge of office productivity tools like MS Word, MS Excel, and MS PowerPoint
JOB PROFILE:
- Identify, collect, and organize information from public sources, social media sites, and other databases.
- Ability to research infringing websites and phishing domains.
- Ability to identify infringing accounts/posts on social media platforms.
- Conducting secondary research on assigned topics.
- Data mining and creating data sheets using MS Excel.
- Creating monthly reports using MS word and MS PowerPoint
- Work with colleagues to ensure the timely delivery of projects and reports.
- Proficient in researching/identifying a Brand's IP rights.
- Meeting deadlines
- Manage day-to-day client queries.
- Ready to work in shifts (rotational)
