AddressCustomer Support Executive
Job Code
TE-001
Number of positions
05
Industry preferred
Customer Service
Requirement
- Proven work experience in a Customer Support role.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making skills.
- Ability to multi-task and manage time effectively.
- Proficiency in Microsoft Office and customer service software applications.
- Bachelor's degree in any relevant field.
Job Description
- Respond to customer queries and concerns via email, chat, and phone in a timely and professional manner.
- Ensure that all customer inquiries are resolved promptly and to the customer's satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other teams to address and resolve customer issues.
- Identify customer needs and offer appropriate solutions, products, or services.
- Keep abreast of company products, services, and policies in order to provide accurate information to customers.
- Continuously develop and enhance your customer service skills.
If you are passionate about customer service and possess the above qualifications, please submit your resume and cover letter for consideration. We look forward to hearing from you.
Please send in your CV at jobs@g7ts.com
