Customer Support Associate

Position : Customer Service Associate (Only Males)

Experience Fresher can apply

Salary 12k 15k + Overtime

Job location Dehlon Road, Tibba Village, Sahnewal Ludhiana -Punjab 141120

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information