POSITION TITLE / ROLE Customer Success Manager
BASED AT / LOCATION Noida
Broad Role Description - Manager Customer Success is responsible to work closely with sales toensure creation and successful closure of opportunities, new product penetration, competition landscaping and increase RMS from existing Large & Medium set of customers.
- ~ 3 to 4 years of Team handling exposure
Understanding product landscape for Data, Voice, Security, Cloud, Collaboration.
- Commercial Acumen, experience in Cross Selling & Upselling, Consultative Selling preferrable
- Graduate or Post Graduation from reputed university
- Understanding of customer Industry domain including terminologies, past and emerging trends
- Sales Certification on Data, Voice, Cloud will be an added advantage