AddressOpening:
1 Nos.Job ID:
78028Employment Type:
Full TimeReference:
Work Experience:
2.0 Year(s) To 4.0 Year(s)CTC Salary:
1.80 LPA TO 2.40 LPAFunction:
ITES / BPO / KPO / Customer Service / OperationsIndustry:
RetailQualification:
Any - Any GraduationLocation:
Kolkata
Posted On:
01st Mar, 2024Job Description:
- Implement and manage a Customer Relationship management (CRM) system tailored to the bathroom tiles showroom's needs.
- Collect and organize customer data, including contact information, preferences, and purchase history.
- Utilize CRM tools to track customer interactions, inquiries, and feedback.
- Develop strategies to enhance customer engagement and retention, such as personalized communications and loyalty programs.
- Generate reports and analyze data to identify trends, opportunities, and areas for improvement.
- Collaborate with sales and marketing teams to coordinate targeted campaigns and promotions.
- Provide training and support to showroom staff on CRM usage and best practices.
- Ensure compliance with data protection regulations and maintain data integrity and security.
Key Skills :
Crm
Smart Person
Company Profile
Premium dealers of ceramics a-d bathroom fitti-g.&-bsp;
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