You will be part of our Contract Logistics team adding your leadership expertise + skills to the delivery of Operational Excellence.
Your Role You will be responsible for the overall performance of an operational site including warehousing, customer service + administration to achieve all agreed financial + operational objectives by working with a variety of internal + external stakeholders. Your scope may include distribution activities depending on the location. Your Responsibilities The activities needed to deliver these objectives include:
• To achieve your key performance indicators (KPI) in the areas of safety, cost, quality, delivery,
environment + people.
• To oversee the safe operation of warehousing activities, ensuring the correct skills + training is in place.
• To ensure all operational activities are compliant with external + internal requirements/standards.
• To lead all office + warehouse activities at the site while understanding + inspiring others to learn +
develop.
• To drive all activities relating to customer on-boarding, retention + operational excellence.
• To drive a culture of continuous improvement, developing new initiatives for operational, service +
sustainable solutions.
• To contribute information required for tenders/proposals to support closing of new business.
• To ensure that everyone involved in distribution activities delivers the right transport solutions. Your Skills and Experiences
- Minimum work experience of 10 years in freight forwarding industry.
- Strong experience of Stakeholder Management including Customer, Logistics Supplier, & Team.
- Good Communication skills.
- IT proficiency.