Consultant

Job Description (Posting).- Experience in the installation, configuration, and administration of components in a large VMware environment centered around best practices, to include vCenter, VMware Update Manager, vCenter Operations Manager, vCenter Orchestrator, vCenter Cloud Automation Center, vCenter Site Recovery Manager.- Experience in VM template design and leveraging vCenter Operations Manager to right size, virtual servers.- Experience with server consolidation/virtualization for HW reduction and site migrations via V2V and P2V.- Experience in upgrading ESXi hosts and VM guests using VMware Update Manager.- Troubleshoot and resolve complex issues related to VMware technologies.- Monitor and analyze system performance to identify areas for improvement and optimization.- Experience in HP hardware - Blade/Enclosure - Manage and optimize virtualized infrastructure to ensure high availability and performance. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

QualificationB-Tech

Skill (Primary)EIS-DC Converged-DC Virtualization (x64)