Commercial Operations Manager

Skill required: NA - Project Management Designation: Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years Language - Ability: English - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com    What would you do? The Commercial Operations Manager is a fully integrated member of the client account commercial office team and works under the direction of commercial, account and project leadership to align Commercial Operations processes to leadership’s vision and strategic direction. The general scope of accountabilities for this role include low to medium complexity project management of the Commercial Operations function and will assist in integrating in throughout the overall management of the account and its day to day operations. The role may share accountabilities across two smaller accounts depending on scope of accountability. The role reports to the Commercial Director or Commercial Operations/Management Senior Manager for the account and works under moderate supervision and oversight. In the absence of the above-named roles, the role will generally report to a member What are we looking for? •Assist commercial and/or account leadership in communicating and executing the commercial vision for the account. •Participate in, and lead portions of the design, implementation and execution of account-level policies, procedures and standards to ensure smooth and controlled management of the account and delivery of services. •Ensure ongoing consistent adherence to commercial processes, procedures and standards, and manage issue and risk reporting on non-compliance to standards with commercial and account leadership. •Provide detailed complex analyses, metrics, and reporting as requested to report on the “state of the account.” This may include but is not limited to financial analyses, process compliance, staffing analyses, internal controls compliance, and others. •Provide general low to medium complexity project management services in organizing, planning and facilitating account meetings, report outs, quality audits/reviews, etc. •Ability to establish credibility as a member of the account management team and with other internal stakeholders in order to cultivate and maintain trust and mutual respect. •Ability to understand the commercial issues within the area(s) of accountability, prioritize accordingly, and ensure follow through and frequent communication with relevant stakeholders. •Demonstrated ability to coordinate daily activities of multiple work streams, focused on issue resolution, while being an effective communicator and project manager. •Familiarity with Accenture delivery methodologies, limitations, and service delivery capabilities. •Resilient, self-motivated, goal driven orientation. •Strong leadership presence. •Advanced English skills. Roles and Responsibilities: •In this role you are required to identify and assess complex problems for area of responsibility • The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors • Requires adherence to strategic direction set by senior management when establishing near-term goals • Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach • Some latitude in decision-making in involved • you will act independently to determine methods and procedures on new assignments • Decisions individual at this role makes have a major day to day impact on area of responsibility • The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

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