Club Manager

• A Club Manager is responsible for overseeing the day-to-day operations of a club or recreational facility
• The specific duties and responsibilities may vary depending on the type of club, such as a fitness club, social club, sports club, or recreational facility

Here is a general overview of the job description for a Club Manager:

1. Leadership and Management:

• Provide strong leadership to club staff, including hiring, training, and supervising employees.
• Set performance expectations and conduct regular performance evaluations.
• Foster a positive and inclusive work environment.

1. Operations Management:

• Oversee the overall operations of the club, ensuring smooth and efficient functioning.
• Develop and implement policies and procedures to maintain a safe and welcoming environment.
• Monitor and manage facility maintenance, including equipment, cleanliness, and safety protocols.

1. Customer Service:

• Ensure high-quality customer service to club members and guests.
• Address member concerns and feedback promptly and professionally.
• Implement strategies to enhance the overall member experience.

1. Financial Management:

• Develop and manage budgets to achieve financial goals and targets.
• Monitor expenses, revenue, and financial reports.
• Implement pricing strategies and promotional activities to attract and retain members.

1. Marketing and Membership Development:

• Create and implement marketing strategies to attract new members.
• Develop and execute membership retention programs.
• Collaborate with marketing teams to promote club events and activities.

1. Program Development:

• Coordinate and organize a variety of programs and events for club members.
• Collaborate with staff to develop and implement fitness classes, sports leagues, or social activities.
• Stay updated on industry trends and member preferences to enhance program offerings.

1. Compliance and Regulations:

• Ensure the club complies with all relevant laws and regulations.
• Stay informed about health and safety standards, and implement necessary protocols.
• Obtain necessary permits and licenses for the operation of the club.

1. Communication:

• Maintain effective communication with staff, members, and stakeholders.
• Attend meetings with management or board members to provide updates on club activities.

1. Sales and Revenue Generation:

• Develop strategies to increase membership sales and renewals.
• Explore opportunities for additional revenue streams, such as retail sales, partnerships, or sponsorships.

1. Networking:

• Build and maintain positive relationships with local businesses, community leaders, and organizations.
• Attend relevant industry events and network with peers to stay informed about industry trends

Skills: membership development , Leadership, Compliance, Customer Service, Networking, Management, Revenue Generation, program development, Marketing, Operations Management, Sales, Communication, Financial Management

Experience: 0.00-2.00 Years