Address • Understand the offering and customer cloud and security deployments/environments
• Document assessments, recommendations and customer engagements till resolution
• Work closely with multiple teams (CSM, Sales, CloudIOps, Delivery) to resolve customer events/incidents/escalations and evolve the offering […]
• Bachelors’ degree in Computer Science/Engineering, Electrical Engineering or related domain certifications
• 3+ years experience in customer-facing operations roles with SOC/MDR teams handling multiple customers preferably in the cyber security/network security domains
• Experience in or...
