AddressTell us about yourself and why you’d like to join ThinkWhy. We’ll keep you on our radar and reach out if the right opportunity opens up.
Apply now by sending your resume plus a little bit about yourself and why you want to join ThinkWhy to listen@thinkwhy.co
Job Role DescriptionKnow us?Namaste! We're a purpose-driven eCommerce growth company, scaling new-age Direct-to-Consumer brands, globally.We are a group of purpose-driven entrepreneurs that believe in making a difference. We believe in an evolved form of capitalism where the business is aligned with the long-term health of society and the planet.Our purpose is to enable a new breed of purpose-driven brands to challenge the incumbents that perpetuate the status quo and be better - for the customers they serve, the employees that make that possible, the communities they are a part of, and the planet we all inhabit.We are not just an agency. We’re an ever-evolving company.Why ThinkWhy?We are a new-age company with a team of open-minded, ever curious and digital-first beings. We are passionate about making a difference and creating impact in the world.We are purpose-driven individuals who believe in pushing the world forward. We create experiences on digital platforms that transform brands, make people’s lives better, grow businesses and make the world a better place. We always #ThinkWhyFirst!If you match our DNA, count yourself in!Key Responsibilities:Lead your team of eCommerce Growth Strategists to achieve revenue targets. Develops Strategists to ensure they are meeting performance metrics, coaching, and training on an ongoing basis. Responsible for coaching and career development of the team. Collaborate cross-functionally with other organizational leaders to improve internal operations within ThinkWhy's service offerings.Lead process to ensure each Ecommerce Growth Strategists are successfully launching new client accounts. Regularly assist Ecommerce Growth Strategists with account and/or client issues and develop skills on an ongoing basis.Structure, track and improve performance and KPIs. Upselling additional marketing channels and ThinkWhy offerings.Lead all cross-division client communication and ensure timelines for projects & deliverables are met. Support team in meeting evolving client needs and cultivate long-term relationships. Lead a rock-star team in achieving their dreams.Strategically plan advertising campaigns and effectively communicate a clear hypothesis and objective to both your team and clients. Using Facebook Ads Manager, Google Analytics, Shopify, etc. you analyze historical performance and make recommendations about how to improve future performance.Understand your client’s goals, the budget you have to work with, & what success looks like when making decisions.Determine when there is a need for outside assistance, freelancers, copywriters, and production, and allocate your resources accordingly.Leverage campaign performance data (Brand campaigns, Influencer campaigns, etc.), industry and audience insights to create strategic recommendations that will deliver on client KPIs.Scope management to ensure the client is being flagged of overages or rush fees.Serve as the point of escalation for key accounts.Knowledge sharing with the greater team to build more understanding about eCommerce growth strategiesMonitor and report on the established team & client KPIs using internal dashboards.Conduct biweekly meetings with your team and clients to review performance metrics and best practices, including campaign reporting.Must-haves for you to land this opportunity:2 to 5 years’ experience creating and executing big ideas at an agency (external or internal) focused on eCommerce brands.Strong pitching, presentation, and communication/ writing skills. Familiar with the fundamentals of Facebook and Google advertising.Experience in Amazon Advertising Console & Seller CentralAbility to provide clear marketing conceptual direction and to motivate cross-functional teams.Effective time management and project management skills Experience in creating new processes & process adoption.A strong understanding of current and future digital marketing trends — you know what’ll be in before it’s in, and what’ll be out before it’s out.Attention to detail — if a font’s off-brand, you raise hell. A willingness to reject work when it’s not good enough — and the ability to kindly articulate why. Clear is kind.Demonstrated ability to persuade clients and diplomatically resolve conflict.Ability to learn new tools/courses proactively and translate them into desired results.Good turnaround time with good quality work.How will ThinkWhy add value to you? We breathe health into our family with a daily ritual of morning meditation.We partner with our teams to provide work-free weekend getaways once every quarter (Brunch sessions, movie nights, dinner outings, club getaways, and more.)We diligently support work-life balance and take alternate weekend offs to unwind.We think the most important part of work is played, which is why we value Intelligence Having Fun.We indulge in a lot of fun sessions like birthday celebrations, work anniversaries, and more.We are ever-curious to learn and organize Saturday knowledge-sharing sessions.Location: Ahmedabad, Gujarat
