Client Servicing Manager

Project Management and Client Relation:

— Spearhead client meetings, ensuring a comprehensive understanding of client requirements.

— Develop and execute strategic project plans, overseeing seamless collaboration among internal teams.

— Lead strategic discussions, concept presentations, and client negotiations with finesse and expertise.

— Inspire and guide team members throughout project execution, maintaining proactive client communication.

Client Relationship Management:

— Serve as the primary liaison between clients and internal teams, ensuring clarity in project objectives and deliverables.

— Cultivate deep client relationships, anticipating needs, and identifying opportunities for account growth.

— Uphold high standards of service delivery, managing client expectations and project timelines effectively.

— Oversee contractual agreements, invoicing, and other commercial aspects of client engagements.

Business Development:

— Client Outreach: Actively seek new business opportunities by reaching out to potential clients who align with our services and values.

— Proposal Creation: Develop persuasive proposals that highlight AICL's strengths, unique offerings, and how we can add value to prospective clients' projects.

— Continuous Improvement: Regularly brainstorm and implement innovative ideas to stay ahead of the competition and strengthen AICL's position in the market.

Requirements

Qualifications:

— Bachelor's or master’s degree in business, Economics, Marketing, Communications, or related fields.

— 4-8 years of progressive experience in consultancy, design agency, or corporate communications firm, with a focus on client management.

— Proven expertise in client relations and project management, with a demonstrated ability to oversee complex initiatives and deliverables.

— Exceptional communication, negotiation, and interpersonal skills, with a keen eye for detail.

— Strong business acumen, analytical thinking, and problem-solving abilities.

— Track record of building and nurturing enduring client relationships, driving client satisfaction and loyalty.

— Strategic mindset, with a proactive and results-driven approach to business development.

— Willingness to travel as needed to engage with clients and represent the company.

Benefits

— Opportunity to work with prestigious clients in a dynamic, collaborative consultancy environment.

— Competitive compensation package, including performance-linked variable pay and comprehensive benefits.

— Supportive and empowering work culture that encourages innovation and professional growth.

— Access to significant learning and career advancement opportunities.

— Medical and accidental insurance coverage provided for peace of mind.

At AICL, we are dedicated to fostering a culture of excellence, creativity, and collaboration. Join us in shaping the future of corporate communications and making a meaningful impact in the industry.