Client Relationship Manager

Cognizant Hiring Customer Relationship Manager (CRM).

Qualification:

Customer Relationship Manager. Should be expert in driving business Sales Leadership & relationships with clients

Drives profitable growth and new business across multiple account assignments or within a top-tier account under the direction of a Client Partner
Actively participates in account reviews and provides educated and relevant perspectives from a sales delivery or client POV
Develops revenue and margin forecasts for assigned accounts
Tracks assigned account financials and me
Experience : 12to13yrs
Shift: Day 9AM-7PM IST

Roles & Responsibilities
EXPERTISE:

Exercises industry-relevant thought leadership about business solutions with clients
Provides the insights and methods essential for analyzing client challenges
Furnishes the consultative guidance needed to help clients recognize business challenges and set priorities
Maintains knowledge of Cognizantbreadth of solutions with a specific focus on Banking

RELATIONSHIPS:

Establishes and manages trusted advisor relationships with key client stakeholders and decision makers based on Cognizant results-oriented delivery and industry domain expertise
Builds consultative thought leadership and client partnering beyond the CIO level
Leverages positive Client Relationships and engagement success to advance renewals new business and digital transformation opportunities
Acts as an always-accessible point of contact for proactively handling critical client delivery issues
Collaborates with CPs SLSs SLSMs and delivery leadership to assess account planning in light of the client evolving business direction

SALES:

Builds and executes sales plans and solution proposals in collaboration with service line specialists under Client Partner review and approval and in alignment with the broader client strategy and account plan
Orchestrates service line technical and delivery expertise in mapping client challenges to Cognizant offers and in crafting and positioning winning solutions
Orients delivery teams to opportunities engages them early in the sales cycle and actively works to build better client understanding among team members
Develops creative responses to RFPs / RFIs and directs other Cognizant resources as needed to address client challenges
Leverages the technical insights and solution selling capabilities of Service Line Specialists (SLSs) and organizes the technical input and approvals needed to drive RFPs and proactive bids
Provides solid value proposition to client to stop RFPs and single source the deal
Drives organic adjacenciesand ba
Job Location : Bangalore