Centralised CTS Grid Operations (CCGO) handles CTS outward/ inward instruments and also ECS transactions of the Bank.� The cheques are processed as per cut-off timelines fixed by RBI/ NPCI.� The job involves night shift� (shift rotation every two months) working after successful completion of training.�
AbouttheRole
� Verification and authorization of Outward and Inward Clearing instruments received in CTS application.
� Achievement of productivity targets assigned by the supervisor
� Reduction of staff and vendor errors impacting customers
� Completion of assigned activities in time.
� Processing of inward zones and tallying and submission of inward returns within session cut-off timings.
� Tallying and processing of sub-member instruments within cut off timings.
� Ensuring timely processing of outward returns and regularization of outward zones, making clear funds available for the customers.
� Ensuring timely and satisfactory resolution of branch / customer queries.
� Following up with branches /other banks/ customers for recovery of amount lost due to operational errors.
� Reconciliation of office accounts and timely completion of EOD on a daily basis.
Key Responsibilities
� Error free verification of inward/ outward clearing cheques.
� Achievement of productivity targets assigned by the supervisor.
� Reduction of staff and vendor errors impacting customers
� Minimizing fraud/ operational losses
Qualifications
Optimal qualification for success on the job is:
� Education- Graduation in case of Officer and Post Graduation in case of Asst. Manager position
� Experience �Freshers/ 1-2 year experience in any bank/ reputed corporate
Role Proficiencies:
For successful execution of the job, a candidate should possess the following:
� Knowledge of English, Hindi and any regional language
� Knowledge of business/ economy
� Good data entry speed with high accuracy levels
� Skills
Error free verification of Outward and Inward clearing instruments.
Timely completion of assigned activities.
� Abilities
(e.g Ability to work effectively across functions and demonstrated ability to coach and mentor others
������ Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
������ Ability to prioritize and make decisions in a fast-paced environment
������ Ability to work as a part of team and contribute towards team goals
������ Ability to manage multiple tasks/projects and deadlines simultaneously
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