CEO_AL CV_Chattisgarh

Key Responsbilities :

• Understand the potential of the mentionedsegment of cars in the region.
• Prepare a strategy basis the market insights available.
• Plan and develop short- and long-term goals for  MENTIONED BRANDS
• Prepare strategies for brand building and high recall among customers for  MENTIONED BRANDS
• Define and ensure that the sales and service processes are implemented as per the SOP laid down by  MENTIONED BRANDS or dealership group.
• Liaison with top management of  MENTIONED BRANDSOEM for more market penetration and partnering models.
• Develop customer insights to design impactful customer offers and solutions for the market in alignment with  MENTIONED BRANDSand dealership group.
• Regularly track the sales process implementation and customer satisfaction index.
• Analyze dealership performance, objectives, policies and procedures, make changes to these from time to time.
• Assess the market condition to maximize dealership position and investment.
• Forecast the sales requirement for the coming year and present it to the senior management.
• Liaison with the dealership management team to communicate expectations while monitoring performance.
• Lead and guide team of sales managers to achieve their targets.
• Engage and motivate team on a continuous basis.
• Foster and build the values
• Support inquality improvement and other organizational initiatives for the organization.
• Promote quality thinking and action among team members.
• Promote Valuebased leadership.

Key performance Indicators :

• Achieve the sales target
• Increase the market share of  MENTIONED BRANDS
• Drive a growth-oriented business performance model
• Drive Customer Satisfaction (score) and Employee Happiness Index
• Implement (number) of new initiatives for the business
• Ensure no cost leakages

Competencies :

• Technical - Knowledge of Automotive Retail Industry

                    Knowledge of Dealership/ Retail Management

                    Knowledge of Sales working

• Behavorial  - Strategic Thinking

                        Business Orientation

                        Leadership Skills

                        Negotiation Skills

                        Customer Orientation