- To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery.
- To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Rotana standards
- To continuously collect feedback from guests and report it back to the Management
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Ensure the proper appearance and grooming of assigned Colleagues
- Handle the welcome of arriving Guests and their seating through the Hostess and take over, if he/she is not available
- Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
Job Requirements