Car Sales Executive

Duties & Responsibilities

• Greets all customers promptly, provides timely professional service.

• Completes Customer Records promptly and accurately.

• Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, resolving customer concerns, and sells additional services when appropriate.

• Improve SSI, RDI or any other customer satisfaction related scores.

• Builds customer loyalty and promotes the dealership brand image.

• Is accurate and timely in completing paperwork and assigned tasks.

• Sells accessories, Insurance & Finance products.

• Delivers vehicle to customers in a positive and memorable way.

• Effectively prospects by phone, mail, e-mail, and face to face to meet prospect generation targets.

• Identifies repeat customers and treats them accordingly.

• Contacts previous customers, especially those who are ending their finance tenure, about new products.

• Notifies prospects of upcoming special programs and promotions.

• Calculates and track progress of sales and prospect goals and sales deals.

• Shifts priorities and goals as work demands change.

• Maintains composure and courtesy in dealing with customers and fellow employees.

• Ensures that work is completed on time and as required.

• Acts quickly to implement plans; organizes work efficiently, follows up to ensure successful implementation.

• Identifies ways to improve operations & customer service.

• Maintains an effective customer contact system that encourages new, repeat, and referral business and contributes to customer satisfaction.

• Reference existing manuals, publications, and other written documents to obtain needed information.

• Keeps up to date on dealership products and competitor products.

• Meets or exceeds monthly income and sales goals.

• Maximum closing of recommendations sales.

• Tracks competition performance for his assigned territory.

Job Type: Full-time

Salary: ₹10,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Work Location: In person