Bengaluru/Chennai/Hyderabad
Full-time
Position Overview:
- As a Call Centre Team Leader, you will play a pivotal role in leading and motivating a team of Call Centre Executives to deliver exceptional customer service.
- Your primary responsibility will be to ensure that the team meets or exceeds performance targets while maintaining high service standards.
- You will be responsible for coaching, training, and mentoring team members to optimize their performance and enhance customer satisfaction.