Call Center Executive

JoB Title : Call Center exe -(TelecallerS)

Dep : Call center - Non voice (inbound calls & out bound calls )

language known : Tamil ,English

Exp : Min 1 up to 4 years

salary : Min 10000/- up to 15000/- per month + incentives

location : Karur - Tamilnadu

Company Name : Karur Gold Finance

Thogaimurugan builders

CONTACT CALL & Whatsapp : 853104834

Job Overview:
We are seeking enthusiastic and results-oriented Telecallers to join our dynamic Call Center team. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling incoming calls from clients, and providing exceptional customer service. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

• Outbound Calls:
• Make outbound calls to prospective customers using a prepared script.
• Explain products or services and answer questions from potential clients.
• Engage in effective and persuasive conversations to generate interest and secure appointments or sales.
• Inbound Calls:
• Handle incoming calls from existing and potential customers.
• Provide information about products, services, and address customer inquiries.
• Resolve customer complaints or concerns in a professional and timely manner.
• Customer Relationship Management:
• Build and maintain positive relationships with customers.
• Follow up with customers to ensure satisfaction and gather feedback.
• Data Entry:
• Accurately enter customer information into the database during and after each call.
• Achieve Targets:
• Meet or exceed daily and monthly call quotas and sales targets.
• Team Collaboration:
• Collaborate with team members and other departments to achieve overall business objectives.
• Participate in regular team meetings and training sessions.

Requirements:

• Education and Experience:
• High school diploma or equivalent.
• Proven experience as a Telecaller or similar customer service role is a plus.
• Skills:
• Excellent verbal communication skills.
• Strong persuasion and negotiation abilities.
• Customer-focused with a positive attitude.
• Ability to handle rejection and stay motivated.
• Basic computer skills and familiarity with CRM systems.
• Adaptability:
• Ability to adapt to changing scripts, products, and processes.
• Punctuality:
• Consistent attendance and punctuality.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training program.
• Career growth opportunities within the organization.

Job Types: Full-time, Permanent

Salary: From ₹10,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Weekend availability

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• 4G/LTE: 1 year (Preferred)

Language:

• TAMIL,ENGLISH (Preferred)
• TAMIL (Preferred)

Ability to Commute:

• Karur, Tamil Nadu (Preferred)

Ability to Relocate:

• Karur, Tamil Nadu: Relocate before starting work (Preferred)

Work Location: In person

Speak with the employer
+91 8531048340